FAQs

How can I check the status of my order?

Our team will keep you abreast via email, every step of the way. Communication is key! We will notify you once your order has been received and processed.

How do I track my order?

Our team will keep you abreast via email. Tracking information will be sent as soon as your order ships.

I’ve entered the wrong shipping address, what should I do?

Please refer to our shipping policy. In the event that a mistake is made, contact us immediately: skinfo@bodyhonorskincare.com. If the order has not been processed, we may be able to make the correction. Each scenario is on a case-by-case basis. Any further action will be handled by our Customer Care Team.

There is a delay with my order delivery, what should I do?

If your shipment is held up with your carrier, contact them directly. They may need specific instruction on where to deliver your order.

Lost/Stolen Shipments

Please email us: skinfo@bodyhonorskincare.com and our Customer Care Team will further assist you.